Help centerKit · Reports · Privacy

Questions, clearly answered.

Find straightforward guidance about the kit, registration, reports, account access, and the privacy experience.

Kit & collection

Registration, cheek-swab collection, and the return journey.

Availability, educational context, and sample result boundaries.

Private access and who may be authorized to view information.

Activate your kit in your Strandly account before collecting your sample, using the unique number included with the kit.

Still need help?

Send a message about your kit, account, or report experience.